Privacy Policy

This policy explains how Mizanva ("we", "us") handles your personal data when you use Mizanva Resume Architect at mizanva.com. We handle your data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

What we collect

• Your resume and answers: the file you upload, the text we extract from it, and the details you give us. This often includes your name, contact details, work history and education.
• Account details: your email address, used to sign you in and to send your resume.
• Order details: payment status, amount and a Razorpay payment reference. We do not receive or store your card, UPI or bank details. Razorpay handles them.
• Technical records: basic logs of actions such as uploads, builds and downloads, used to run, secure and support the service.

Why we use it

• To build your resume, preview, score sheet and downloads.
• To take payment, deliver your files and process refunds.
• To support you, prevent misuse and keep the service working.

We do not sell your data and we do not use your resume to advertise to you.

Who processes it for us

We use trusted service providers to run Mizanva. They process data only to provide their service to us:

• Anthropic (AI processing): your resume content is sent to its Claude models to read and rewrite your resume.
• Supabase (database and file storage, Singapore region): stores your resume data and files.
• Razorpay (payments).
• Cloudflare (website delivery and security) and our email provider (sending your emails).

Some of these providers store or process data outside India, including in Singapore and the United States.

How long we keep it

• Unpaid drafts are kept for about 30 days and then deleted.
• Paid resumes and their files are kept for as long as your account exists, so you can download them later.
• Payment records may be kept as long as law and accounting rules require.

Your choices and rights

You can ask us to access, correct or delete your data, or delete your account and all your resumes at any time by writing to [email protected]. Deletion is permanent, and we cannot recover files afterwards. You may also withdraw consent for processing, which means we can no longer provide the service.

Security

Files are stored in private storage, previews are watermarked, and downloads are available only after payment. No system is perfectly secure, but we take reasonable steps to protect your data.

Children

Mizanva is meant for adults seeking work. It is not intended for anyone under 18.

Cookies

This website uses only what is needed to run the site and keep you signed in. We do not run advertising trackers.

Changes and contact

We may update this policy and will change the date above when we do. For privacy questions or complaints, contact our Grievance Officer, Mohamed Athaulla D S, at [email protected].